Customer Testimonials

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DealerRater Oct 12, 2019
 

I love this car. Fun car to drive. My service advisor wendy been a great help. Best experience I ever had. I recommend wendy to all my friends. Thank you wendy ng

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Google Oct 12, 2019
 

There is always helpful staff for your needs. Peter was my client advisor during our purchase and he is patient and able to talk about the offers.

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Google Oct 12, 2019
 

Jennifer provided excellent customer service. Highly recommend

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Google Oct 10, 2019
 

I came in for a tire change due to a flat because a metal object was stuck in the tire and Jennifer was my advisor. I came in and out all under 5 mins, I was told it would be a quick one day job and was able to take the shuttle service to drop me off where I need to be. Everything was done less than 2 hours so it was definitely some quick satisfying service. Once I got back to pick up my car Jennifer again was very helpful with filling out all the paper work and to get me out of there. This isn’t my first time coming to this location and things always seems to work fine and quickly. All the staff at the location from the parking tenant, advisors, front desk to even the shuttle service are very attentive and nice. Definitely will be coming back in the future for any more work to be done

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Google Oct 10, 2019
 

Jennifer’s Wonderful service, personable attitude and great patience when it comes to understanding your complaints makes you feel right at home. The level of courtesy and professionalism in dealing with her and understanding my concerns with my vehicle has exceeded my highest expectations. This is after having visited other BMW service centers.

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Google Oct 8, 2019
 
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Google Oct 8, 2019
 

BMW service in Bayside. Agent Jennifer is very professional and knowledgeable of what she does. Thank you! Would definitely go back again!

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Google Oct 7, 2019
 

George Fan is the best and most trustworthy service advisor that I have come across in many dealership service centers. He is prompt and sensitive to my concerns on our brake issue. He has not only helped me throughout the process with valuable advice and knowledge but also provided me with timely updates. Thank you very much and greatly appreciated, George. You make me feel very confidence with BMW of Bayside.

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Google Oct 2, 2019
 

I had a great experience with this BMW branch, specially with customer services Shirley & Priscilla I feel very successful on their service and finally joined the BMW family, I got the X2 . They are so nice when we first met and very patient on answering all the questions I had. I strongly recommended to go look for them if anyone is interested on getting BMW, they are friendly and professional . The whole process goes fast and smooth. I really appreciated and happy with their services

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Google Sep 30, 2019